This Privacy Policy explains how Kessler Ward Structural Engineers (“Kessler Ward,” “we,” “us,” or “our”) handles information collected through this website, including the project inquiry form.
Information you provide
When you submit a project inquiry, we collect the information you choose to provide: your name, organization, email address, phone number, project type, project description, and any URL you provide to an RFP or drawing set. Please do not include confidential or sensitive project material in the form or in a shared file link unless we have first agreed on a secure method for exchanging it.
How we use inquiry information
We use inquiry information to respond to your request, understand the project and its engineering needs, communicate with you, and maintain appropriate business records. We may also use information to protect the website and form from misuse and to meet legal obligations. We do not use the inquiry form to enroll you in a marketing mailing list.
Cookies and website analytics
This website uses a B12 traffic analytics service and may use cookies or similar browser technologies to support site operation, measure visits, and understand general website activity. Information may include pages viewed, referring pages, browser and device details, and interaction or visit data. The inquiry form is also protected by Google reCAPTCHA, which helps identify automated submissions and may process browser or device signals under Google’s own privacy terms. Your browser settings can limit cookies, though some site functions may be affected.
When information is shared
We do not sell personal information. We share information with service providers that operate or support this website, deliver contact form submissions, provide traffic analytics, or protect forms from spam. Those providers process information to provide their services. We may also disclose information when required by law or when reasonably necessary to protect our rights, people, or systems.
Retention and security
We keep project inquiries for as long as reasonably necessary to respond, manage a potential or active business relationship, and maintain business records, including records we must retain by law. Website and service-provider records may be retained under the applicable provider’s settings and policies. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage method can be guaranteed secure.
Your requests
You may ask us to access, correct, or delete information you submitted, or ask a question about this policy. We will review and respond to requests as required by applicable law. Some records may need to be retained for legitimate business or legal purposes.
Contact Kessler Ward
For a privacy request or question, contact us at studio@kesslerward.com or write to Kessler Ward Structural Engineers, 205 W Wacker Drive, Suite 1200, Chicago, IL 60606.